More Tengah BTO homes to be offered centralised cooling

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SINGAPORE: Around 10,000 more Build-to-Order (BTO) households in Tengah will have the option of centralised cooling systems, the Housing & Development Board (HDB) and Keppel said in a joint media release on Thursday (Apr 16).

HDB awarded Keppel a 20-year contract to design, install and operate the systems at nine upcoming BTO projects, covering about 10,000 households in Tengah’s Brickland, Park and Forest Hill districts.

This is Keppel’s second such contract, bringing the total to about 14,000 households across 12 Tengah BTO projects with access to Keppel's centralised cooling system.

The first contract was awarded in September 2024 and spans over 20 years, covering three Tengah BTO projects: Brickland Weave, Plantation Edge I & II, and Plantation Verge.

According to HDB and Keppel, centralised cooling systems are a more energy-efficient alternative to conventional air-conditioning, consuming 30 per cent less energy.

Instead of individual condensers, chilled water from centralised chillers is supplied to homes to cool the flats. Residents who opt in early can also have their air-conditioning ready by the time they collect their keys.

Mr Tan Sze Tiong, chief sustainability officer of HDB, said: “HDB is committed to realising the vision of Tengah as Singapore’s first and largest smart and sustainable HDB town."

When completed, the centralised cooling systems across all 12 BTO projects will be linked to Keppel’s operations nerve centre for remote control and real-time performance monitoring.

The latest rollout follows earlier complaints from some Tengah residents about centralised cooling systems, including weak airflow and condensation leaks.

The issues were linked to systems operated by SP Group in earlier Tengah projects. In November 2023, the national grid operator said it would waive all centralised cooling system usage charges for Tengah home owners until the end of the year and reduce the usage rate from the following year, after residents raised concerns about the system’s cost and management.

SP Group also said then that home owners who choose to cancel the installation would only need to pay half of the originally required amount.

A group of more than 100 residents had previously written to the Prime Minister’s Office, expressing "anxiety and disappointment" over issues with the system. Their five key concerns were excessive charges, misleading advertisements and information, a lack of transparency, cancellation policy issues and poor communication.

The residents asked for usage rates to be adjusted or for fees to be fully waived for those who wished to terminate their centralised cooling system contracts.

CNA also reported that several residents had complained of issues ranging from the system not being cold enough to condensation and leaks.

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